[Fix] If Windows Live Mail is not Working

Have you been having trouble getting your Windows Live Mail to function correctly? Is it crashing, freezing, or simply not working as it should? If you’re experiencing any of these issues, you’re not alone. Many Windows Live Mail users have been facing similar difficulties, and it’s essential to understand why. In this blog, we’ll discuss the possible causes of Why Windows Live Mail is not working and How can you fix this problem. So, if you’re having trouble with your Windows Live Mail, read on to learn more!

Reasons why Windows Live Mail may not be working 

Windows Live Mail may not work for several reasons, such as an unstable internet connection, incorrect settings, an outdated version, incompatible firewall settings, or even a software or hardware issue. These are the most common causes of Windows Live Mail is not functioning

Steps to Troubleshoot if Windows Live Mail is not Working

Check your internet connection:

The first step to troubleshooting any issue with Windows Live Mail is to check your internet connection. Check to ensure that you are connected to the internet and that your relationship is stable. If you are connected but are not stable, try restarting your router or modem. 

Check your Windows Live Mail settings:

If you are connected to the internet, the next step is to check your Windows Live Mail settings. Ensure that the server settings are correct, including the incoming and outgoing mail server settings, and that the ports are open. You can find the server settings by logging into your account and navigating to the ‘Accounts’ tab. 

Update Windows Live Mail:

If you still have issues with Windows Live Mail, the next step is updating the software. You can download the latest version of Windows Live Mail from the official website. Once you have downloaded the software, make sure to install it correctly and then restart your computer. 

Check your firewall settings:

Another possible cause of Windows Live Mail not working is an incompatible firewall setting. Ensure your firewall is not blocking Windows Live Mail from connecting to the server. You can find the firewall settings by going to the ‘Security’ tab in your Windows settings. 

Uninstall and reinstall Windows Live Mail:

If none of the above solutions work, the last step is to uninstall and reinstall Windows Live Mail. This will reset the software, and you must reconfigure your settings. To uninstall Windows Live Mail, open the Control Panel and select ‘Uninstall a Program.’ Then choose Windows Live Mail and click ‘Uninstall.’ Once the uninstallation is complete, you can reinstall the software from the official website. 

These are the steps you can take to troubleshoot if Windows Live Mail is not working. It is important to remember that the issue could be caused by a hardware or software issue and that the above solutions may not work in all cases. If you still have problems, it may be best to contact a professional for help.

Additional Tips

If the steps above don’t help, here are some additional tips to try:

Run the System File Checker to repair corrupted system files: The System File Checker is a tool built into Windows that can help improve corrupted system files. To use it, open a Command Prompt window and type SFC/scannow.

Update Windows to the latest version: It’s essential to keep your version of Windows up to date. Head to the Windows Update section of the Control Panel and check for any pending updates.

Ensure you have the latest version of Windows Live Mail: Open up Windows Live Mail, click on the Help menu, and select Check for updates if a newer version of Windows Live Mail is available, download and install it.

Use a different web browser: If you still have difficulty getting Windows Live Mail to work, try using a different web browser. For example, try using Chrome or Firefox if you’re using Internet Explorer.


If Windows Live Mail is not working, the steps above can help you troubleshoot the issue. The first step is to check your internet connection and email settings. If the problem persists, you can adjust your firewall settings and ensure you are running the latest version of Windows Live Mail. If none of these steps work, you may need to uninstall and reinstall Windows Live Mail. 

To prevent similar issues in the future, it is essential to run the System File Checker to repair any corrupted system files and keep Windows up to date with the latest version. Additionally, ensure your firewall settings are configured correctly and regularly check for Windows Live Mail updates. With these tips, you can keep Windows Live Mail running smoothly.

There are a few ways to troubleshoot and fix problems with Windows Live Mail. Some standard solutions include:

  • Checking for updates
  • Checking your account settings
  • Checking your firewall
  • Checking your internet connection
  • Resetting Windows Live Mail
  • Repairing Windows Live Mail

If none of these solutions work, contact Microsoft support for further assistance.

To update Windows Live Mail, follow these steps:

  1. Open Windows Live Mail.
  2. Go to the “Help” menu and select “Check for updates.”
  3. If an update is available, follow the on-screen instructions to download and install the update.
  4. Restart Windows Live Mail after the installation is complete.

Note: Windows Live Mail is no longer officially supported by Microsoft; you will not receive any more updates or security patches. You should consider switching to a different email client like Outlook or Microsoft Outlook Express. 

You can Reset the Windows Mail program by going to Control Panel -> Programs and Features -> select Windows Live Essentials -> click on change -> repair.

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Miles Morgan is a Boston-based author with a particular interest in technology and its potential to change the world. He has been writing since he was a child and his work has been published in various magazines and newspapers.

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